Enablement Analyst
Company: VirtualVocations
Location: Detroit
Posted on: February 1, 2025
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Job Description:
A company is looking for an Enablement Analyst to provide
superior customer service and technical support to clients.
Key Responsibilities
Diagnose and resolve client application, data, and connectivity
issues while providing clear documentation
Coordinate and communicate effectively with clients and internal
teams regarding support activities
Document support calls and software bugs for future reference and
assist with software testing releases
Required Qualifications
High School Diploma or Equivalent
2+ years of experience in a support role troubleshooting customer
issues
2+ years of experience in healthcare patient access, registration,
or insurance verification
Demonstrated ability to meet performance objectives and service
level agreements
Proficiency in navigating Internet Explorer and Microsoft
Office
Keywords: VirtualVocations, Toledo , Enablement Analyst, Professions , Detroit, Ohio
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